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Complaints, comments and praise

We aim to provide high-quality services but we realise that they can sometimes be improved, and things can go wrong.

How to complain

Complaints about a specific department or area:

If the department or area you wish to complain about isn't listed, please follow our corporate complaint procedure (opens in a new window).

Let us know what you think

If you think we are doing things well, we would like to hear that too

You can let us know what you think by completing the comments, compliments and complaints leaflet, which contains a useful form you can fill in and send back to us. The leaflet can be found in the related documents section of this page.

Feedback on the Local Offer

If you have any comments relating to the Local Offer, please let us know by using the quick and easy form to give us your feedback. This can be anything from the style of the website, information about services, lack of services in your area or anything else you would like to comment on. Your comments help us to develop the best Local Offer we can for you.