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Public transport and disabled access

Derbyshire is the perfect place to explore for people of all abilities. For some people, however, accessing all that Derbyshire has to offer is not that easy. There is help available to let you get out and about, whether it's a trip to the shops or seeing the sights.

By searching the Local Offer you will find lots of specialist transport providers that will help you access all the services you need.

Community transport

Community transport operates across the county providing a variety of services to meet every need and all vehicles are wheelchair accessible. It enables people who are unable to use public transport to get out and about and make journeys most people take for granted.

All services are pre-bookable and can also provide transport for groups.


We have a great train network in Derbyshire and the train companies can often offer help with:

  • booking tickets
  • discounts for fares for some disabilities
  • Disabled Rail Card
  • assisted travel using P-Assist, a national passenger assistance service.


Individual bus companies can offer help for children and young people with additional needs. If you need help, contact the bus company directly when planning your journey to discuss your needs.


Shopmobility is a scheme which lends manual wheelchairs, powered wheelchairs and powered scooters to members of the public with limited mobility to shop and to visit leisure and commercial facilities within the town, city or shopping centre.

Anyone can use the scheme, whether you have a long or short-term disability and you don't need to be registered disabled.

Accessible taxis

There are a number of taxi services that have Wheelchair-accessible vehicles available for both manual and electric wheelchairs.  You will need to book in advance.

Dial-a-bus service

A 'door to town' shopping bus service, for individuals who experience difficulties with using public transport or where there is no public transport available. Fares are in line with public transport rates and there is a flat-rate fare of £1 per journey (£2 return) for Gold Card holders.

aCTive travel

This is a door-to-door service catering for individual needs and is primarily for getting to health appointments and improving people's quality of life by assisting them to get to places they wouldn't otherwise be able to access. Either a small, wheelchair accessible vehicle, or a volunteer using their own car, will be used depending on a passengers mobility.